Terms of Service
Terms and conditions for using our services
Last updated: June 2025
1. Acceptance of Terms
By using this website and booking our tours, you agree to these Terms of Service. If you do not agree, please do not use our services.
2. Tour Bookings
All bookings are subject to availability. A booking is confirmed only after we have received your deposit and sent a written confirmation. Prices are quoted in USD and include the services listed in each tour description.
3. Payments
A deposit of 30% is required to confirm a booking. The remaining balance is due 30 days before the tour departure date. We accept payment via bank transfer and major payment processors.
4. Cancellations & Refunds
- Cancellations 30+ days before departure: full refund of deposit.
- Cancellations 15β29 days before departure: 50% of total tour cost.
- Cancellations less than 15 days before departure: no refund.
We strongly recommend purchasing travel insurance to cover unforeseen cancellations.
5. Our Responsibilities
We are responsible for the services explicitly listed in the tour itinerary. We are not responsible for delays or changes caused by weather, political events, strikes, or other circumstances beyond our control.
6. Your Responsibilities
You are responsible for ensuring you hold a valid passport and any required visas. You must follow the guidance of your guide at all times for your safety.
7. Liability
Our liability is limited to the cost of the tour booked. We are not liable for any indirect or consequential losses.
8. Governing Law
These terms are governed by the laws of the Kingdom of Morocco.
9. Contact
For any questions about these terms, contact us at [email protected].